Frequently Asked Questions


Do we accept Medicaid or Medicare?

  • No, we have a sliding scale, self-pay system based on your yearly household income and the number of people living in your house. This allows us to provide affordable therapy to a broad range of socioeconomic needs in our community.

  • It is important to us that all people have access to quality care; so if you feel your fee is unmanageable, you may ask your counselor at any point for a fee reduction application. You and your counselor will discuss your financial situation and determine a fee that you can afford. We do ask that our clients keep in mind that as a small non-profit, we rely on client fees to keep our offices running.


Do we have any Medical Doctors (MDs) or psychiatrists?

  • No, we do not have any MDs or Psychiatrists on staff at this time. Here, we are psychotherapists trained in Marriage and Family Therapy. We do not offer complete psychological evaluations.


What is a psychotherapist?

  • A clinician who interacts with patients to initiate change in the client’s thoughts, feelings, and behavior through adaptation. These therapists provide sessions in individual and group settings.


Can our therapists prescribe medications?

  • No. EMERGE does not have any psychiatrists or medical doctors on staff to prescribe ANY medications.


Where are we located?

  • As of April 2017, our main office is conveniently located near Mary Black Hospital on Dillon Drive.

  • Our new address is:

    • 138 Dillon Drive, Spartanburg, SC 29307

    • Phone: (864) 583-1010

    • Fax: (864) 585-0299

Do you see children?

  • YES!

  • As marriage and family therapists, we encourage working with entire families, but we also see couples and individuals.


Do you offer Parenting classes?

  • Please call our office at (864) 583-1010 on the availability of parenting classes.


Do you offer Anger Management classes?

  • Yes! Anger Management classes are currently being offered on a weekly basis.

  • The cost is $25 per class. Payment is due on and before each class begins.

  • To register or for more information, please contact Mr. Lynn Ford, LMFTS, CAMS I-II, at (864) 583-1010.


Do you work with addictions?

  • We will see you if you are not currently or actively using, or you are in recovery.

  • If you are currently using, please contact The Forrester Center for Behavioral Health at (864) 582-7588 ext 321.


How do I get started with counseling? How do I become a client?

  • To become a client at EMERGE, please contact us at (864) 583-1010 to begin our intake process. After you have been matched with a therapist, your therapist will contact you to schedule your first appointment.


How soon can I see a therapist?

  • Being assigned to your therapist will usually take place within a week of contacting EMERGE. Every once in a while we have a waiting list which the office staff will let you know during your intake call.


Do I need to bring verification of income?

  • Yes. In order to utilize the sliding scale, on your or your child’s first appointment you will be required to bring a physical copy of the current household’s income/s for verification. Upon verification approval, you will be charged the sliding scale fee amount based on the household income and number of people living in the home. The following serve as verification of income- 2 months of pay stubs, IRS Tax Return, Social Security/Disability Award Letter, Unemployment Statement, Pension Award Letter, Copy of SNAP benefit and/or cash assistance letter. If the proof of income is not produced at the first appointment, you can still be seen, but will be charged the full rate for the level of therapist seen ($40 for a MFT Graduate student therapist and $75 for a Fellow).


Are there any Post-Graduate Internship positions available?

  • For Post-Graduate Internship inquiries, please visit our Post-Degree Institute page for more information.

 How about Undergraduate Internships?

  • Please contact our Operations Director, Sara Sipe, at (864) 583-1010 for inquiries and more information.

I am interested in the AAMFT Approved Supervisor Course and Play Therapy Courses. What is the cost? Who do I contact?

  • The Supervision Course is offered at least twice a year, once in the Spring (beginning in February-May) and once in the Fall (beginning in September-December).

  • The total cost for the course is $900.

  • For more information and registration, please contact the courses’ instructor Julie Dillon, LMFTS, RPTS at (864) 583-1010.


I am interested in becoming a Registered Play Therapist. Do you offer any of the Association of Play Therapy required courses?

  • Yes! EMERGE is an Association for Play Therapy Approved Provider 08-235 and offers all of the Association of Play Therapy required courses.

  • For more information, please click on our Play Therapy Institute Brochure, or you may contact courses’ instructor, Julie Dillon, LMFTS, RPTS -at (864) 583-1010.


EMERGE Family Therapy Center & Teaching Clinic
138 Dillon Drive, Spartanburg, SC 29307
p: 864-583-1010
f: 864-585-0299